Call Center Medical Receptionist Job at Wilson County Memorial Hospital District, Floresville, TX

NWtvMm9CdzlDbE00a2RYdm45RnJOdlc0dnc9PQ==
  • Wilson County Memorial Hospital District
  • Floresville, TX

Job Description

Job Details

Job Location
CMMC South Campus - Floresville, TX

Position Type
Pool/PRN

Education Level
High School

Job Shift
Day

Job Category
Health Care

Description

Summary Operates PBX or multiline telephone Cisco/Finesse phone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Answers incoming telephone calls, determines purpose of callers.
  • Focuses on First Resolution
  • Working in Call Center environment
  • Schedules appointments for family practice providers.
  • Create telephone encounter for Specialty offices.
  • Refill Request for family practice providers, within proper criteria.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Maintains virtual fax, sends faxes, and retrieves and routes incoming faxes.
  • Clinic front desk duties when needed, patient check in/out, collect copays
  • Handle provider letters mailed to patients

Qualifications

Education and/or Experience


High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Skills and Abilities

Ability to speak fluent Spanish preferred

Job Tags

Relief, Work at office, Shift work,

Similar Jobs

Aspire General Insurance Company

Claims Adjuster Job at Aspire General Insurance Company

 ...Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and...  ...investigate, evaluate, and resolve automobile claims. This entry-level position involves comprehensive training in a classroom... 

KTE Services

Interventional Pain Management position Job at KTE Services

 ...Job Description Job Description Job Title: Interventional Pain Management Physician Location: Gainesville, Georgia Position Overview: We are actively seeking an Interventional Pain Management Physician to join our expanding practice in the Gainesville, Georgia... 

Yamaha Motor

Regional Sales Mgr.- Florida Territory Job at Yamaha Motor

 ...POSITION SUMMARY:Manage all sales functions in an assigned territory: manage business processes with all potential and existing customers...  ...to travel extensively.Maintain company assets at all times, including vehicle and demo boat(s).Must live within territory.... 

Proximity

Content Writer Job at Proximity

 ...challengesfor industry giants across Media & Entertainment, Live Sports, FinTech, and Enterprise AI sectors.We are a team of skilled...  ...out is on-brand and high-quality.We are looking for a Content Writer/Copywriter at Proximity Works to drive brand communication both... 

Bryan Health

GIRMC Pharmacy Technician Job at Bryan Health

 ...GENERAL SUMMARY: \n\n The Department of Pharmacy has the responsibility for the...  ...adherence to state restrictions on Pharmacy Technician functions, as well as informing appropriate...  .... \n\n \n\n EDUCATION AND EXPERIENCE: \n\n High school diploma or equivalency...